{"id":126,"date":"2026-06-05T18:58:27","date_gmt":"2026-06-05T18:58:27","guid":{"rendered":"https:\/\/www.luxelo.uk\/store\/?page_id=126"},"modified":"2026-06-07T19:03:05","modified_gmt":"2026-06-07T18:03:05","slug":"delivery","status":"publish","type":"page","link":"https:\/\/www.luxelo.uk\/store\/delivery\/","title":{"rendered":"Delivery Information"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We want your shopping experience to be as smooth as possible \u2014 from browsing to your doorstep. Here&#8217;s everything you need to know about how we deliver.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83c\udf81 Free Delivery<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Spend over \u00a330 and get FREE delivery<\/strong> \u2014 no discount codes needed, it&#8217;s applied automatically at checkout.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udce6 Our Delivery Options<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th><strong>Service<\/strong><\/th><th><strong>Cost<\/strong><\/th><th><strong>Estimated Delivery<\/strong><\/th><\/tr><\/thead><tbody><tr><td><strong>Standard Delivery<\/strong> <\/td><td>\u00a33.99<\/td><td>2\u20135 Working Days<\/td><\/tr><tr><td><strong>Free Delivery<\/strong> <\/td><td>FREE on orders over \u00a330<\/td><td>2\u20135 Working Days<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Orders are typically dispatched within <strong>1-2 working days<\/strong> of being placed. Orders placed after 1<strong>2:00 PM<\/strong> may be processed the following working day.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Our Trusted Courier Partners<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We work with <strong>Royal Mail<\/strong>, <strong>Evri<\/strong>, and <strong>DPD <\/strong>to ensure your order arrives safely and on time. Tracked deliveries include real-time updates and a delivery window notification sent directly to your phone or email on the day of delivery.<\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udccd Where We Deliver<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We currently deliver to <strong>UK Mainland only.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not ship to: \ud83c\udff4 Scottish Highlands &amp; Islands, \ud83c\udfdd\ufe0f Isle of Man, \ud83c\udfdd\ufe0f Isle of Wight, Channel Islands, Northern Ireland<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <em>We&#8217;re working on expanding our delivery coverage, so keep checking to learn when we will start ship to your area.<\/em><\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udd50 Order Cut-Off &amp; Dispatch Times<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Orders placed <strong>before 12:00 PM Monday\u2013Friday<\/strong> are dispatched the <strong>same working day<\/strong><\/li>\n\n\n\n<li>Orders placed <strong>after 12:00 PM<\/strong> or on <strong>weekends\/bank holidays<\/strong> are dispatched the <strong>next working day<\/strong><\/li>\n\n\n\n<li>During busy periods (sales, holidays), dispatch may take up to <strong>2 working days<\/strong><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcec Tracking Your Order<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once your order has been dispatched, you&#8217;ll receive a <strong>confirmation email<\/strong> with your tracking details.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Royal Mail 48<\/strong> orders can be tracked at <a href=\"https:\/\/www.royalmail.com\/track-your-item\" target=\"_blank\" rel=\"noopener\">royalmail.com\/track-your-item<\/a><\/li>\n\n\n\n<li><strong>Evri<\/strong> orders can be tracked at <a href=\"https:\/\/www.evri.com\/track\" target=\"_blank\" rel=\"noopener\">evri.com\/track<\/a><\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\ud83d\udca1 <em>Tracking updates may take up to 24 hours to appear after dispatch.<\/em><\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcc5 Delivery During Bank Holidays<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Royal Mail, Evri and DPD may not operate on UK Bank Holidays. If you place an order around a bank holiday, please allow an extra 1\u20132 working days for delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udce6 Packaging<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We take care to pack all orders securely to ensure they arrive in perfect condition. We&#8217;re also committed to using <strong>recyclable and minimal packaging<\/strong> wherever possible \u2014 because we care about the planet as much as we care about your order. \u267b\ufe0f<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u2753 My Order Hasn&#8217;t Arrived \u2014 What Should I Do?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If your order hasn&#8217;t arrived within the estimated timeframe:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Check your tracking link<\/strong> in your dispatch confirmation email<\/li>\n\n\n\n<li><strong>Check with neighbours<\/strong> \u2014 couriers sometimes leave parcels nearby<\/li>\n\n\n\n<li><strong>Check safe places<\/strong> around your property<\/li>\n\n\n\n<li>If still missing, <strong>contact us within 14 days<\/strong> of your expected delivery date<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong>Email us at:<\/strong> office@luxelo.uk<br>\ud83d\udd50 <strong>We respond within:<\/strong> 1-2 working days<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We want your shopping experience to be as smooth as possible \u2014 from browsing to your doorstep. Here&#8217;s everything you need to know about how we deliver. \ud83c\udf81 Free Delivery Spend over \u00a330 and get FREE delivery \u2014 no discount codes needed, it&#8217;s applied automatically at checkout. \ud83d\udce6 Our Delivery Options Service Cost Estimated Delivery [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-126","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.luxelo.uk\/store\/wp-json\/wp\/v2\/pages\/126","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.luxelo.uk\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.luxelo.uk\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.luxelo.uk\/store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.luxelo.uk\/store\/wp-json\/wp\/v2\/comments?post=126"}],"version-history":[{"count":4,"href":"https:\/\/www.luxelo.uk\/store\/wp-json\/wp\/v2\/pages\/126\/revisions"}],"predecessor-version":[{"id":192,"href":"https:\/\/www.luxelo.uk\/store\/wp-json\/wp\/v2\/pages\/126\/revisions\/192"}],"wp:attachment":[{"href":"https:\/\/www.luxelo.uk\/store\/wp-json\/wp\/v2\/media?parent=126"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}